Your orders will be shipped out in the same day after the check out button's hit. If there's out of stock, there's no add to cart button appears. Unless you purchase pre-order items, we will test and pack your orders immediately - within 2~4 hours during our working hours (GMT+8 Taipei Time, From Monday to Friday 9AM to 5PM) If you purchase after our office hours, the orders will be processed in the next work day morning as the top priority to us! We do our best to deliver packages to you in an extreme-efficient manner!!
We provide following shipping methods: (sorted by delivery efficiency)
We highly recommend you to choose DHL or EMS services!
- DHL - FASTEST, only takes 2~4 days (Packages leave airports within hours, also when you purchase lipoly battery packs, this is the ONLY courier which is willing to carry lipoly packs, you will need to choose this method!!)
- EMS (Express Mail Service) - FAST, delivery time is around 4~7 days (Packages may leave or stay at air port depends on flights)
- Postal Parcel - MEDIUM, divery time is around 14~30 days (Packages may stay for one or two nights to take off)
- Registered Mail (Less 1.85KG, good for orders under 50USD ) - SLOW, usually takes upto 15~30 days (Whenever all the Air Parcels or EMS Express Mails occupy cargo space, registered mails simply wait for vacancy. The queue time can be from one or few nights sometimes upto a week! There's no garantee and this method can't be tracked after packages arrive our local airport, great patience is required if you pick up this method!!)
SHIPMENTS AND RETURNS
YOUR PACK SHIPMENT
Packages are generally dispatched within 24 hours after receipt of payment during work days and are shipped with tracking and drop-off with signature. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.